APPLYING/ RENEWING A BUSINESS PERMIT

 

ABOUT THE SERVICES

 

 

  • ALL ENTERPRISES are required to secure a Business License and Mayor’s Permit, and pay business taxes before the start of commercial operations.
  • The license must be renewed from January 1 to 20 every year. Penalties are imposed after this period.
  • Business taxes for new enterprises are based on capitalization. Those for succeeding years are computed as a percentage of gross receipts/ sales. Payments maybe made annually, semi-annually or quarterly. Taxes are due on the first 20 days of each quarter.

REQUIREMENTS

  • Zoning and Locational Clearance from the Office of the MPDC
  • Building Permit from the Office of the Municipal Engineer (if necessary)
  • Occupancy Permit from the Office of the Municipal Engineer (if necessary)
  • Sanitary Permit from the Office of the Municipal Health Officer
  • Certification of Fire Safety from Municipal Fire Coordinator
  • Recent BIR Official Receipt of Payment

 

Additional Requirements for New Applications (if applicable)

  • Securities and Exchange Commission Articles of incorporation (for corporations)
  • Department of Trade and Industry Business Name Registration (for sole proprietorships)
  • Cooperative Development Authority Registration (for cooperatives)

HOW TO AVAIL OF THE SERVICE

 

Follow these steps

It will take

Please Approach

 

1. Secure and fill-up

Assessment Form

 

Fill up and submit Application/ Assessment Form along with all requirements.

 

 

 

10 minutes

 

JUANITA Q. QUEZON

Administrative Aide III

 

 

Note : the client is instructed to comply all the documents before proceeding to MTO before the computation of fees.

 

 

 

 

 

 

 

2. Computation/ Payment

     of Fees

 

Client goes to the Treasurer’s Office for the computation and payment of taxes, fees and other charges.

 

 

 

20 minutes

 

DOLLY M. USARAGA

Revenue Collection Clerk II

 

MA. EVERA Q. JUMAMIL

Revenue Collection Clerk II

 

MA. VICTORIA ALFUERTO

Revenue Collection Clerk II

 

3. Approval of Assessment

 

Municipal Treasurer reviews and approves assessment; and affixes his signature on the printout.

 

 

 

2 minutes

 

 

EMMANUEL P. UNGAB

Municipal Treasurer

 

 

 

4. Proceed to the Mayor’s

Office for the Mayor’s Permit

 

Client receives the Mayor’s Permit

 

 

 

30 minutes

 

JUANITA Q. QUEZON

Administrative Aide III

ROMAN B. BULLEN

Municipal Mayor

 

 

 

SECURING SPECIAL PERMITS FOR ADVERTISING, PROMOTIONAL ACTIVITIES   CONDUCT OF MOTORCADE OR PROCESSION

 

ABOUT THE SERVICE

 

 

Groups, individuals or other entities who wish to promote, advertise their products or services or conduct motorcade or procession within the municipality, should secure special permit from the Office of the Municipal Mayor.

REQUIREMENTS

 

  1. Letter request addressed to the Municipal Mayor
  2. Official Receipt of Payment from the Treasurer’s Office

 

FEES

(Subject to change upon approval of Revised Revenue Code)

 

Special Permit – (P 100.00)

HOW TO AVAIL OF THE SERVICE

 

 

Follow these Steps

It will take

Please Approach

 

 

1. Client submits the request letter to the receiving clerk

 

 

3 minutes

 

JUANITA Q. QUEZON

Administrative Aide III

 

2. Client pays corresponding fee at the Office of the Municipal Treasurer

 

 

 

5 minutes

 

DOLLY M. USARAGA

Revenue Collection Clerk II

 

MA. EVERA Q. JUMAMIL

Revenue Collection Clerk II

 

 

3. Preparation of Special permit       (upon compliance of all requirements)

 

 

10 minutes

 

JUANITA Q. QUEZON

Administrative Aide III

 

 

4. Approval of the Special

    Permit

 

 

30 minutes

 

 

ROMAN B. BULLEN

Municipal Mayor

 

5. Release of the Special

Permit Client receive the permit

 

 

3 minutes

 

JUANITA Q. QUEZON

Administrative Aide III

 

 

 

SECURING MAYOR’S CLEARANCE, CERTIFICATE OF GOOD MORAL CHARACTER and RECOMMENDATION

 

ABOUT THE SERVICE

 

 

Residents of this municipality who wants to secure Mayor’s Clearance, Certificate of Good Moral Character or Recommendation or Endorsement for application of job, whatsoever legal purpose ; will get it from the Office of the Mayor.

 

REQUIREMENTS

 

For Mayor’s Clearance/ Recommendations

  • Original Copy of Police Clearance
  • Official receipt of payment form from the Treasurer’s Office

 

For Certificate of Good Moral Character

  • Original copy of the certification from the Punong Barangay where he/ she is residing
  • Official receipt of payment from the Treasurer’s Office

 

FEES

(Subject to change upon approval of Revised Revenue Code)

 

            Mayor’s Clearance

  • For employment – Php 15.00
  • Other purpose – Php 10.00
  • In affidavit form – Php 15.00
  • Certification – Php 10.00

HOW TO AVAIL OF THE SERVICE

 

Follow these steps

It will take

Please Approach

 

 

1. Client submits the request letter to the receiving clerk

 

 

3 minutes

 

JUANITA Q. QUEZON

Administrative Aide III

 

2. Client waits while the Mayor’s staff prepares off the Clearance/ Certification

 

 

10 minutes

 

JUANITA Q. QUEZON

Administrative Aide III

 

3. Client waits while the Mayor’s staff verifies/ checks the clearance/ certification

 

 

5 minutes

           

EPHRAIM BOMEDIANO

Private Secretary II

 

4. Client waits for the approval/ signing of Clearance/ Certification

 

 

30 minutes

 

ROMAN B. BULLEN

Municipal Mayor

 

 

                                                                                                                          

   

 

SECURING OF CERTIFICATION FOR ZONING COMPLIANCE/LOCATIONAL CLEARANCE

ABOUT THE SERVICE

 

CERTIFICATION ZONING COMPLIANCE/LOCATIONAL CLEARANCE is a pre-requisite for securing building permit.

REQUIREMENTS

 

 

 CZC Requirements (1 copy each)

  • Application of zoning form
  • Certificate of title/affidavit of consent/deed of sale
  • Tax declaration
  • Tax clearance
  • Affidavit of untitled lot
  • Barangay certification (not brgy. Clearance that the lot subject of the application has no pending case.)
  • Bill of materials and estimates
  • Long brown envelope
  • Complete set of standard plans with site
  • dev’t. Plan and location plan
  • Sketch Plan of the Lot subject of the application duly signed by a licensed Geodetic Engineer
  • Vicinity Map from Municipal Assessor
  • Compost Pit & File Picture
  • Affidavit of waiver/setback on special cases

Setback: Brgy. Road8.5 meters

 Provincial Road- 12.5 meters National road –   15 meters

 

FEES

 

To be determined by Engr. OSCAR B. NISTAL/Engr. GESSA P. OPADA/STAFF in accordance with the approved Municipal Ordinance No. 14-2014

 

 

HOW TO AVAIL OF THE SERVICE

Follow these steps

It will take

Please Approach

 

1. Submission of requirements

      ● The client asks the   requirements   form the MPDC staff.

      ●MPDC staff interviews the client, explains how to fill up the application form and give the list of

 

 

 

 

5 minutes

 

 

 

Engr. GESSA P. OPADA

PDO I

2.Review / verify / determine zoning fees

       ● The Clients comes back and give the    requirements

       ●MPDC staff reviews, verifies the documents and determines the zoning fees

 

 

 

 

 

 

10 minutes

 

 

 

 

Engr. GESSA P. OPADA

PDO I

3. Payment of Fees

Clients pays the required fees to the Treasurer’s office

 

10 minutes

DOLLY M. USARGA

Revenue Collection Clerk  II

MA. EVERA Q. JUMAMIL

Revenue Collection Clerk II

Ma. Victoria I. Alfuerto

             Data Controller I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                

 

4. Preparation of Locational Clearance

        ●Client waits for the Zoning /Locational Clearance

        ●MPDC staff  prepares , processes  And records Locational Clearance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      

 

 

 

15 minutes                                                                                                               

 

 

 

Engr. GESSA P. OPADA

PDO I

5. Approval of Locational Clearance

      ●Client waits for approval of the Zoning /   Locational Clearance

      ●MPDC/Zoning administrator approves the zoning clearance

 

 

 

10 minutes

 

 

Engr. OSCAR B. NISTAL, EnP

MPDC/ Zoning administrator-Designate

6.NOTIFICATION

       ● MPDC staff submit to the Office of the  Mayor for notification

       ● Mayor notified the Locational Clearance application

       ●Client receives the  approved Zoning /locational clearance

 

 

 

5 minutes

 

EMILIA T. DALAGAN

HRMO

ROMAN B. BULLEN

Municipal Mayor

 

Engr. GESSA P. OPADA

PDO I

 

SECURING OF ZONING CERTIFICATION/OTHER CERTIFICATION

ZONING CERTIFICATION REQUIREMENTS:                     

  1. TITLE / DEED OF SALE
  2. TAX DECLARATION (Mun. Assessor)
  3. TAX CLEARANCE ( Treasurer)
  4. SKETCH PLAN (Surveyor)
  5. VICINITY MAP (Mun. Assessor)
  6. PAYMENTS P 500.00 ( Treasurer)

 

HOW TO AVAIL OF THE SERVICE

 

Follow these steps

It will take

Please Approach

1. Submission of requirements

 

     ● The clients ask the requirements form from the MPDC staff

 

 

5 minutes

 

 

Engr. GESSA P. OPADA

PDO I MPDC Staff

2. Review / verify / determine zoning or locational clearance fees

         ●The clients comes back and submit the requirements

        ●MPDC staff  reviews , verifies the documents and determines  the corresponding fees

10 minutes

 

 

 

Engr. GESSA P. OPADA

PDO I

3.Payment of Fees

       ●Clients pays the required fees to the treasurer’s office

 

10 minutes

DOLLY M. USARGA

Revenue Collection Clerk  II

MA. EVERA Q. JUMAMIL

Revenue Collection Clerk II

Ma. Victoria I. Alfuerto

Data Controller I                                                                                                                                                                                                                                                                                                                    

4. Preparation of Zoning Certification

     ●Clients waits for Zoning Certification

    ●MPDC staff prepares, processes Zoning Certification

 

 

 

 

10 minutes

 

 

 

 

Engr. GESSA P. OPADA

PDO I

5. Approval of Zoning Certification

     ● Clients waits for the approval of Zoning Certification

     ●MPDC/ Zoning Administrator approves the Zoning Certification

     ●Client receives the Zoning Certification

 

 

 

 

5 minutes

 

 

 

 

Engr. OSCAR B. NISTAL, EnP

MPDC/ Zoning administrator-Designate

 

 

 

REGISTRATION OF BIRTH

 

ABOUT THE SERVICE

 

 

         REPUBLIC ACT NO. 3753  mandates the establishment of a civil registrar in the Philippines where acts, events, legal instruments and court decrees concerning the civil status of person shall be recorded.

 

         The birth of the child, being a vital event of a person, shall be registered within thirty (30) days from the time the birth in the office of the civil registrar of the city/municipality wher the birth occurred.

 

REQUIREMENTS

 

 

 

Certificate of Live birth ( COLB) ( within thirty (30) days from date of birth)

 

 

                        HOW TO AVAIL OF THE SERVICE

          

     Follow these steps

         IT will take

    Please Approach

1.  Presentation of

     Document

 

    Client presents

    Documents for

    registration

 

       3  minutes

 

 

Boots Avon B. Hontanosas

Registration Officer I

2.  Examination of

      Document

      Client    waits    while

      Registration  officer      Examines           the

      Document,   whether  it

      Is submitted on time and         

      And the entries are 

       Properly filled-up.

 

 

       3 minutes

 

    ( For completely

    Accomplished form)

 

 

 

Boots Avon B. Hontanosas

Registration Officer I

3.  Registration of

      Document

      Client is advised to

      Wait while the

      Registration officer

      Registers the       

      document

 

 

 

 

 

Boots Avon B. Hontanosas

    Registration Officer I

 

Registers the

 Document

 

 

4. Assignment of registry

number & encoding into the Database

     The document is assigned a registry number following the last child registered

 

 

 

         5 minutes

 

 

 

 

Boots Avon B. Hontanosas

   Registration Officer I

5. Signature of Registered

    Document

 

   MCR    registers civil

   Registry   documents

   And release to client.

 

   Copies      of       the

   Registered    document

   Are     distributed  as

   follows:

 

   1 copy – Registrant

   1 copy-NSO

   1 copy- Office File

   1 copy- Attendant at Birth

 

 

 

          3 minutes

 

 

 

    Samuel C. Clarete

Municipal Civil Registrar

 

6. Client Signs Logbook

    Client confirms

    Receipt of their copy

    By signing the

     Release Logbook

 

 

         2 minutes

 

Boots Avon B. Hontanosas

    Registration Officer I

                    Or

    Samuel C. Clarete

 Municipal Civil Registrar

 

 

 

CERTIFICATE OF LIVE OF BIRTH

(for “on-time” submission of data of birth)

 

HOW TO AVAIL OF THE  SERVICE

 

     Follow these steps

         IT will take you

    Please Approach

1.  Presentation of

     Data

    Client presents Data of Birth

    of a child

 

       1  minute

 

 

Boots Avon B. Hontanosas

     Registration Officer I

2.  Typing of Data

      Data of birth is typed into

      the  Certificate of Live Birth

      Form

 

 

       7 minutes

 

 

Boots Avon B. Hontanosas

    Registration Officer I

3.  Examination of   Document

      Client waits while registration

      Officer examines the document

      Whether it is submitted on time/

      Delayed and the entries are

      properly filled-up.

 

   

 

      5 minues

 

 

Boots Avon B. Hontanosas

    Registration Officer I

 

 

 

 

4. Signature of Client

     Client signs the informant

     Portion

 

 

         3 minutes

 

 

 

Boots Avon B. Hontanosas

   Registration Officer I

Or

Samuel C. Clarete

MCR

5. Signature of Attendant at  Birth

 

   Midwife or Hilot signs the

  Attendant at birth portion

 

Depending on the avai-

lability of  the attendant

at birth.

 

     

Boots Avon B. Hontanosas

Registration Officer I

 

    Samuel C. Clarete

Municipal Civil Registrar

6. Assignment of registry Number

    And Registration of Document

 

         3 minute

 

Boots Avon B. Hontanosas

    Registration Officer I

                    Or

    Samuel C. Clarete

 Municipal Civil Registrar

7. Signature of Registered Docu-

    Ment

    MCR signs the registered civil

    Registry document and releases

    To client.

    Copies of the registered document

    Are distributed as follows:

 

    1 copy ◄ Registrant

    1 copy ◄ PSA

    1 copy◄ Office File

    1 copy ◄ Attendant at Birth

 

3 minutes

 

 

 

 

 

 

 

 

 

 

 

SAMUEL C. CLARETE

Municipal Civil Registrar

8. Client signs Logbook

    Confirming receipt  of the copy

 

1 minute

 

Boots Avon B. Hontanosas

Registration Officer I

 

 

 

 

 

 

REGISTRATION OF MARRIAGE

CERTIFICATES

 

                            

ABOUT THE SERVICE

 

 

    For ordinary marriage, the time for submission of the Certificate of Marriage is

Fifteen (15) days following the solemnization of marriage while for marriage exempt

From licence requirement, the prescribed period is thirty (30) days, at the place

Where the marriage was solemnized.          

 

 

REQUIREMENT

 

      

CERTIFICATE OF MARRIAGE

 

                    

HOW TO AVAIL OF THE SERVICE

 

 

 

FOLLOW THESE STEPS

 

     IT WILL TAKE

               YOU

PLEASE APPROACH

1. Presentation of document

    Present document for

    Registration

 

        3 minutes

 

Boots Avon B. Hontanosas

           Reg. Officer I

2. Examination of Document

 

    Wait while Registration

     Officer examines the

     Document,whether it is

     Submitted on time /delayed

     And the entries are  

     Filled-up.

 

 

 

 

 

       5 minutes

 

 

 

Boots Avon B. Hontanosas

         Reg. Officer I

 

3. Assignment of registry

    Numbers and Registration

    of Document

 

       3 minutes

 

Boots Avon B. Hontanosas

         Reg. Officer I

4. Signature of Registered

    Document

 

    MCR signs the registered

     civil registry documents and               

     release to client.

 

    Copies of the registered

    Document are distributed as

    Follows:

  

   1 copy – Registrant

   1 copy – NSO

   1 copy – Office File

1 copy- Mun. Health Officer

 

       3 minutes

 

 

SAMUEL C. CLARETE

  Mun. Civil Registrar

  5. Client Signs Logbook

      Confirming Receipt of his

       Copy

 

     3 minutes

Boots Avon B. Hontanosas

   Registration Officer I

                     Or

    Samuel C. Clarete

 Municipal Civil Registrar

 

 

 

 

 

 

 

 

 

 

DELAYED REGISRATION OF

CIVIL REGISTRY RECORDS

 

                                               

ABOUT THE SERVICE

 

 

DELAYED REGISTRATION OF birth,marriage,death and court decrees-like ordinary registration made at the time of the event-shall be filled at the office of the Civil .

Registrar of the place where the event occurred,following the lapse of the reglamentary period to register.

 

REQUIREMENTS

 

 

  • NSO Negative Result
  • Affidavit of Delayed Registration
  • AAffidavit of Two (2) Disinterested Persons
  • Baptismal Certificate
  • School Records
  • Certified true copy of marriage or death certificate

 

HOW  TO AVAIL OF THE SERVICE

 

1.Presentation of Document

 

   Client presents document for delayed registration.

 

   The document may be:

 

*Certificate of Live Birth (COLB)

*Marriage contract

*Death Certificate

*Others

 

 Registration Officer verifies from the archive whether the record for late registration is available.

 

 

 

 

 

 

 

  10 minutes

 

 

 

 

 

 

 

 

 

 

 

Boots Avon B. Hontanosas

    Registration Officer I

2. Submission of Requirements

 

    Client is instructed to submit supporting documents.

 

    Client waits while registration Officer examines the document.

 

 

 

 

 

   5 minutes

 

 

 

Boots Avon B. Hontanosas

    Registration Officer I

3. Interview and Oath

    Client is advised to see the MCR for interview and let the latter  administer their oath in the affidavit of delayed registration if affidavit had not been notarized by a lawyer.

 

  Note: Administration of oath is free of charge by MCR.

 

 

   5 minutes

 

 

       Samuel C. Clarete

  Municipal Civil Registrar

4. Publication Record

 

   Registration Officer prepares all necessary documents then advises the client to come back after the 10-day reglamentary publication period.

 

 

 

   5 minutes

 

Boots Avon B. Hontanosas

  Registration Officer I

                      

5. Release of Document

 

   Client returns after 10 days to claim his newly registered document.

 

 The Registration Officer releases the duly signed registered document.

 

 

 

 

   3 minutes

 

 

 

 

Boots Avon B. Hontanosas

    Registration Officer I

 

 

 

 

 

 

 

 

 

 

 

 

 

 

APPLICATION FOR A

MARRIAGE LICENSE

 

 

                                       ABOUT THE SERVICE

 

 

WHERE A MARRIAGE license is required, each of the contracting parties shall file separate sworn application for such license with the proper local civil registrar of the place where either or both of the contracting parties reside.

 

The local civil registrar concerned shall enter all applications for marriage license filled with him in registry books strictly in the order in which the same are received.

 

When the license is issued,the same shall be valid in any part of the Philippines for a period of one hundred twenty (120) days from the date of issue,and shall be deemed automatically ncancelled at the expiration of said period if the contracting parties have not made use of it.

 

                                 REQUIREMENTS

  • Certificate of No Marriage from NSO of both applicants
  • Certified True/Xerox copy of birth certificate of applicants
  • Pre-Marriage Counseling Certificate
  • Parental consent if applicant is 18 yrs. old but below 21 yrs. old
  • Parental Advice if applicant is 21 yrs. old but below 25 yrs. old
  • At least one of the contracting parties must be a resident of the

Place where the local civil registry office is located.

 

                                                     FEES

                      ( subject to change approval of Revised Revenue Code)

  • Application Fee

PhP 165.00 both Filipino citizens

 225 if one or both are foreigners

  • License Fee

200.00( to be paid at MCR)

 

                             HOW TO AVAIL OF THE SERVICE

 FOLLOW THES STEPS                   IT WILL TAKE                  PLEASE APPROACH

                                                                        YOU

1.  Application

        

    Present the required supporting

   Documents.

 

 

 

 

          5 minutes

Boots Avon B. Hontanosas

      Registration Officer I

                     Or

       Samuel C. Clarete

Municipal Civil Registrar

2. Examination of    Requirements

 

    Reg. Officer/Civil Registrar examines submitted supporting documents.

 

 

 

       5 minutes

 

Boots Avon B. Hontanosas

    Registration Officer I

                    Or

  Samuel C. Clarete

Municipal Civil Registrar

3. Preparation of Application

 

   Registration Officer/Civil

   Registrar types the application.

    Client is advised to review and check the information on the prepared application by the Registration Officer. 

 

    Application and parents signs in the application and consent/advice.

 

 

      10 minutes

 

      

 

 

Boots Avon B. Hontanosas

          Reg. Officer I

4. Payment of Fees

 

    Client is advised to pay the required application fee.

 

 

 

 

       5 minutes

 

       Dolly Usaraga

Junemarie  Cirenuela

    Revenue Collection        Clerk II

 

  

 

5. MCR Subscribes the Application.

 

 MCR interviews the applicants and parents.

 

  MCR subscribes the application.

 

  Clients are advise to come back after ten (10) days publication period.

 

 

 

   

       5 minutes

 

 

     Samuel C. Clarete

 Municipal Civil Registrar

6. Release of License

 

    Registration Officer prepares the  license.

 

   MCR signs the license.

   Registration Officer release the license to the applicants.

 

 

 

 

 

 

   5 minutes

 

 

Boots Avon B. Hontanosas

    Registration Officer I

                     Or

     Samuel C. Clarete

 Municipal Civil Registrar

       

 

 

 

 

FILING PETITION FOR CHANGE OF FIRST NAME

(CFN) OR CORRECTION OF CLERICAL ERROR/ERRONEOUS ENTRY (CCE)

                            

ABOUT THE SERVICE

 

 

REPUBLIC ACT No. 9048 authorizes the city or municipal civil registrar or the consul general to correct aclerical or typographical error in an entry and/or change of first name or nickname in the civil register without need of a judicial order.

 

An administrative remedy in nature,it is a departure from the usual judicial process in correcting clerical errors or changing an entry in civil registry documents.It is aimed at according petitioners an expeditious and cheaper way of correcting errors found in his record.

   

 

FEES

(subject to change upon approval of Revised Revised Revenue Code)

  • Filling Fee for CFN P 3,000.00(+ P 1,000.00 service fee for migrant petitioner)
  • Filling Fee for CCE P 1,000.00 (+ P 500.00 service fee for migrant petitioner)

                               HOW TO AVAIL OF THE SERVICE

 

                    

FOLLOW THESE STEPS

  IT WILL TAKE

           TOU

  PLEASE APPROACH

1. Presentation of Problem

   

    Petitioner presents his problem about his registry record to the civil regist.rar

.

 

 

     15 minutes

 

      Samuel C. Clarete

Municipal Civil Registrar

2. Remedies

 

    Petitioner is informed by the MCR of the remedy available for him- whether to file petition fo Change of First Name;

 Petition for Correction of Clerical Error or file in Court.

 

 

 

 

 

     10 minutes

 

 

 

       Samuel C. Clarete

   Municipal Civil Registrar

3. Requirements

    Petitioner is given a possible list of evidences to submit as supporting documents  before filing a petition.

 

 

 

    10 minutes

 

 

      Samuel C. Clarete

  Municipal Civil Registrar

4. Submission of Requirements

 

  Petition submits all the listed

  Supporting documents to the

  Civil Registrar.

 

 MCR examines if the documents are authentic,complete and duly certified. And are qualified as evidence to the petition.

 

 

 

    15 minutes

 

 

      Samuel C. Clarete

   Municipal Civil Registrar

5. Preparation of Petition

 

  Once documents are qualified for the petition,client is given the option to have the petition prepared and notarized by a lawyer.

 

   Petition can also request MCR personnel to prepare the petition and have it notarized by the  Mayor or the MCR.

 

  Petitioner to sign his petition.

 

 

 

 

 

 

 

 

   15 minutes

 

 

 

 

 

     Samuel C. Clarete

 Municipal Civil Registrar

6. Payment of Fees

 

   Once supporting documents

  Are completed and the petition notarized,the petitioner is advised to pay the appropriate filing fee at the Municipal Treasurer’s Office.

 

 

 

 

   5 minutes

 

  Dolly  Usaraga

 Junemarie Cerenuela

  Revenue Collection clerk II

7. Publication and Posting

 

   Municipal Civil Registrar

   Prepares the Publication for Change of First Name & Notice of Posting for Clerical Error / Erroneous  Entry.

 

14 calendar days

        for CFN

 10 calendar days

        For CCE

 

 

     Samuel C. Clarete

  Municipal Civil Registrar

8. Action on the Petition

 

   After the required Publication / Posting had been

 Met,the Municipal Civil Registrar,GRANTS or DENIES the petition.

 

 

 

   5 minutes

 

 

  Samuel C. Clarete

Municipal Civil Registrar

9.  transmittal of Petition to NSO

 

 After Granting/Denial of the petition by the Municipal Civil Registrar,it will be forwarded to the legal Division, NationalStatistics Office, Sta. Mesa for action.

 

 The office request clients for their Mobile Nos. so they can be from Manila returns.

 

 

 

 

 

 

  15 minutes

 

 

 

 

       Samuel C. Clarete

   Municipal Civil Registrar

 

 

10.Request for Corrected Records with the Annotations of Correction

 

After the affirmation arrives from NSO Manila,the clients is informed and the following will be prepared by the office:

 

 3 copies Approved Petition with NSO Affirmation

3 copies of Certificate of Finality of Dicision

3 copies of Un-annotated

Document

 

The above documents shall be sent to NSO Quezon City where clients can now request records on Security Paper with the necessary annotations.

 

 

 

 

 

 

 

 

 

 

          25 minutes

      

 

 

 

 

 

 

 

 

 

   Samuel C. Clarete

Municipal Civil Registrar

 

 

 

 

 

 

REGISTRATION OF DEATH CERTIFICATES

 

                            

ABOUT THE SERVICE

 

 

    IT SHALL BE THE responsibility of the nearest relative or spouse who has knowledge

    of the death to report the same within forty-eight hours if the deceased died without medical attendance.

 

The health officer shall examine and sign the death certificate and direct the registration of the death certificate to the Office of the Civil Registrar within the reglamentary period of thirty (30) days.

 

 

 

FEES

(subject to change upon approval of New Revenue Code)

      

Burial Permit   –  Php. 5.00

Indigent – Free of Charge  ( with certification from

MSWDO)

 

                    

HOW TO AVAIL OF THE SERVICE

 

 

 

FOLLOW THESE STEPS

 

     IT WILL TAKE

               YOU

PLEASE APPROACH

1. Presentation of document

    Approach the Registration

    Officer and present the data

    From the midwife of the

    Barangay. 

 

   The Registration Officer prepares the death certificate as per data submitted.

 

       10 minutes

 

Boots Avon B. Hontanosas

           Reg. Officer I

3. Signature of the Informant

    Informant signs the portion

    For informant.

 

    The Mun. Health Officer reviews/ review examines and

 Signs the document as to cause of death and advice client to return to LCR with the signed document for registration.

 

 

 

 

       5 minutes

 

 

 

Boots Avon B. Hontanosas

         Reg. Officer I

 

4. Payment of Fees

     Client is advised to pay he corresponding fees at the Municipal Treasurer’s Office

 

       5 minutes

 

Dolly M. Usaraga

Ma. Evera Q. Jumamil

Junmarie S. Cirenuela

5. Assignment of Registry

    Number and Registration

    Of Document

    

   

 

       3 minutes

 

 

Boots Avon B. Hontanosas

         Reg. Officer I

 

 

6. Signature of Registered

    Document

 

   MCR signs the registered

   Civil registry documents

   And release to Client

 

   Copies of the registered

   Document are distributed as

    Follows:

    1 copy- Registrant

    1 copy- NSO

    1 copy- Office File

    1 copy- Attendant at Birth

 

 

      3 minutes

 

 

 

 

 

 

 

 

    Samuel C. Clarete

     Mun. Civil Registrar

7. Client Signs Logbook

 

   Confirming Receipt of his

   Copy

 

 

        3 minutes

Boots Avon B. Hontanosas

  Registration Officer I

                  Or

   Samuel C. Clarete

 Municipal Civil Registrar

 

 

 

 

 

 

 

 

REGISTRATION OF LEGAL INSTRUMENTS/

LEGITIMATION OF NATURAL CHILD

 

                            

ABOUT THE SERVICE

 

 

    AS A GENERAL rule, all legal instruments shall be registered in the civil registry of

The place where they where executed except the following:

  • Affidavit of Reappearance- where the parties to the subsequent marriage are residing;
  • Marriage Settlement- where the marriage was recorded
  • Acknoledgement; Legitimation;Voluntary Emancipation of Minor; Parental Authorization or Ratification of Artificial Insemination-where the birth of the child was recorded

Not failing under the aforementioned exceptions are the following registrable

Instruments:

  • Acknowledgement
  • Acquisition of citizenship
  • Certificate of legal capacity of contract marriage
  • Option to elect Philippine citizenship
  • Partition and distribution of properties of spouse and delivery of the children’s legitime; and
  • Waiver of rights interest of absolute community

 

 

All legal instruments executed adroad shall be registered in the civil registry office of Manila. 

 

REQUIREMENTS

 

      

  • LEGAL INSTRUMENT
  • LEGITIMATION OF NATURAL CHILD

/  Marriage Contract of Parents

/  Birth Certificate of the child

/ Joint Affidavit of Legitimation of the parents

/Affidavit of Acknowlegement of parenity

/Legitimation Fee

 

                                                     FEES

                       (subject to change upon approval of Revised Revenue Code)

 

 

 

  • LEGAL INSTRUMENT
  • Registration Fee P 50.00

 

  • LEGITIMATION OF THE NATURAL CHILD
  • Legitimation Fee 00

 

 

 

                                HOW TO AVAIL OF THE SERVICE

 

       

FOLLOW THESE STEPS

    IT WILL TAKE

                YOU

PLEASE APPROACH

1. Presentation of Document

Present the required documents to Civil Registrar

 

 

 

          5 minutes

 

 

SAMUEL C. CLARETE

Mun. Civil Registrar

2. Examination of Documents

    Civil Registrar examines the presented

 

 

         10 minutes

 SAMUEL C. CLARETE

  Mun. Civil Registrar

3. Payment of Fees

   Client is advised to pay the required fees at the MTO

 

          5 minutes

 

 

Dolly M. Usaraga

Ma. Evera q. Jumamil

Junmarie s. Cirenuela

Revenue Collection Clerk II

4. Records and Request

    Registration Officer records the request to logbook.

 

 

         3 minutes

SAMUEL C. CLARETE

  Mun. Civil Registrar

5. Registration of the Legal Instruments and Annotation to the Affected Civil Registry Record

 

 Client is advised to wait while Civil Registrar enters the legal instrument to Registry Book and annotates the same to the affected record.

 

 

 

 

 

 

     15 minutes

 

 

 

SAMUEL C. CLARETE

 Mun. Civil Registrar

6. Preparation of Annotated Record

 

   Registration Officer prepares the annotated civil registry Record

 

 

 

 

    15 minutes

Boots Avon B. Hontanosas

          Reg. Officer I

 

 

 

REQUESTING  ENDORSEMENT OF REGISTRY RECORDS TO THE CIVIL REGISTRAR-GENERAL

 

 

                            

                           ABOUT THE SERVICE

 

 

AS A RULE, all civil registrars shall submit civil registry documents to the Office of

Th Civil Registrar- General ( OCRG) thru their respective NSO provincial offices.

 

     There are instances when the NSO cannot issue copy/ copies to the interested party because their Office have no available record in its archive, or the current document is still with the NSO provincialoffice being processed.

 

     To facilitate the issuance of requested documents, the concerned Provincial Statistics Officer  ( PSO) or Civil Registrar is required to submit or indorse the the needed document on a piecemeal basis to the NSO.

   

 

REQUIREMENTS

 

                               NSO Negative Result Cerification

 

HOW TO AVAIL OF THE SERVICE

 

 

                      

FOLLOW THESE STEPS

  IT WILL TAKE

           TOU

  PLEASE APPROACH

1. Request

     Approach Registration Officer/Civil Registrar and request for an endorsement of record to NSO.

 

 

     3 minutes

 

Boots Avon B. Hontanosas

     Registration Officer I

                      Or

      Samuel C. Clarete

Municipal Civil Registrar

 

 

2. Verification

 

    Registration Officer/Civil registrar verifies from the archive whether the record for endorsement is available

 

 

 

          10 minutes

Boots Avon B. Hontanosas

      Registration Officer I

                     Or

       Samuel C. Clarete

Municipal Civil Registrar

3. Submission of Requirements

 

   Present the NSO negative certification(updated issued not later than 6 months).

 

 

 

       5 minutes

 

Boots Avon B. Hontanosas

    Registration Officer I

                    Or

  Samuel C. Clarete

Municipal Civil Registrar

4. Preparation of Endorsement

   Registration Officer makes a true copy of the document to be endorsed to NSO together with an endorsement letter.

 

 

 

 

       15 minutes

 

 

Boots Avon B. Hontanosas

          Reg. Officer I

5. Signature of the MCR

 

    Client brings said document to MCR for his

 signature. MCR reviews then signs the document

 

 

 

 

       5 minutes

 

 

 

   Samuel C. Clarete

 Municipal Civil Registrar

6. Release

 

   Client is given a true copy and endorsement letter.

   Client is instructed to mail all the documents o NSO, Quezon City, and to follow-up the same at NSO after 5 days to 7 days.

 

 

 

   

       5 minutes

 

 

Boots Avon B. Hontanosas

   Registration Officer I

                    Or

     Samuel C. Clarete

 Municipal Civil Registrar

 

 

 

ISSUANCE OF CERTIFIED

TRUE COPY OF TAX DECLARATION

 

ABOUT THE SERVICE

 

 

         The certified true copy will be issued to the client based from the office files of Tax Declaration

REQUIREMENTS

 

 

  • Official Receipt of Payment
  • Photocopy of Title (if titled property)
  • Lot Number
  • Previous Tax Declaration

FEES

(Subject to change upon approval of the Revised Revenue Code)

 

 

 

 

  1. Certification fee P 50.00
  2. Certified True Copy 50.00

HOW TO AVAIL OF THE SERVICE

 

       Follow these steps

        It will take                           

Please Approach

1. clients will approach the person in charge and submit the requirements

The assessor staff scans from the computer or from the book of tax declaration

 

2 minutes

 

 

10 minutes

 

Leandra Cinches

Admin Aide I

 

Rodrigo Cimafranca

LAOO I

Clients staff waits for the printed or typed tax declaration

 

5 minutes

 

Rodrigo Cimafranca

LAOO I

2. The client wait for the Tax

    Declaration. The Municipal

    Assessor verifies and affix his    signature of the Tax declaration

 

 

 

2 minutes

 

Benjamin Tubio

Municipal Assessor

3. Releasing  of Tax Declaration   to the client

 

1 minute

 

Leandra Cinches

Admin Aide I

 

 

ASSESSMENT OF NEW BUILDINGS, MACHINERY AND OTHER IMPROVEMENTS

 
                   

ABOUT THE SERVICE

 
                   

        New Tax Declaration (TD) has to be prepared for newly constructed buildings,newly 

 

installed machineries and other improvements.

         

        The Municipal Assessors Office will conduct field inspection to  assess the value of the

 

property.

                 

        The TD will be the permanent record in the real property and also for real property tax.

 
                   

Follow these steps

it will take

Please approach

 

1. Client will approach the

2 minutes

Rodrigo Cimafranca

 

     peson in charge

 

 

   

LAOO1

 

 

 

 

 

   

 

 

 

 

2. Set date for the conduct

 

 

 

 

 

 

 

     of field inspection to

5 minutes

Rodrigo Cimafranca

 

     assess the new building

 

   

LAOO1

 

     machinery

 

 

 

 

 

 

 

 

3. The assessor staff    

2 -3 hours

Rodrigo Cimafranca

 

     conduct the field    

(may vary in the property)

LAOO1

 

4. Preparation of Tax

 

 

 

 

 

 

 

     Declaration

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

computation of the floor

 

 

 

Rodrigo Cimafranca

 

area for building

 

 

 

 

LAOO1

 

 

 

 

 

 

 

 

 

 

 

determine the market and

 

 

 

 

 

 

 

assessed value

 

1 Hour

 

 

 

 

 

 

 

 

 

 

 

 

 

 

validation of the computation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

preparation of the validated

 

 

 

 

 

 

 

documents

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Field Appraisal Assessment

 

 

 

Leandra Cinches

 

Sheet (FAAS)

 

 

 

 

Admin Aide1

 

 

 

 

 

 

 

 

 

 

 

Tax Declaration (TD)

 

 

 

 

 

 

 

5. Evaluate/signs the TD and

 

 

 

Banjamin L. Tubio

 

    FAAS and makes recommen-

15 minutes

Municipal Assessor

 

   dation to the porvincial office

 

 

 

 

 

 

 

6. Submission of TD and FAAS to

 Time will vary on the

Leandra Cinches

 

     Provincial Assessor for

number of transaction

Admin Aide1

 

    approval

 

submitted

 

 

 

 

7. Client will follow up the

Depends upon the action

Leandra Cinches

 

     transaction at the municipal

of the provincial

Admin Aide1

 

     assessor’s office

 

assessors’s office

 

 

 

 
                   
                   
                   
                   
                   

TRANSFER OF OWNERSHIP OF REAL PROPERTIES

 
                   

ABOUT THE SERVICE

 
                   

        Tax Declaration will be prepared on the real properties for transfer of requirements

 

ownership upon compliance of the requirements.

         

       

                 

REQUIREMENTS

 
 

        *Duly registered Deeds of conveyance (Deed of Sale, Deed of Partition and etc.) Deeds.

 

           from the office of the register of Deeds.

         

        * Certificate of title (if titled property)

           

        * Sketch Plan (if subdivided property)

           

        * Official receipt of payment of real property tax or tax clearance

     
                   

HOW TO AVAIL OF THE SERVICE

 
 

Follow these steps

it will take

Please approach

 

1. Client submits requirements

 

 

 

 

 

 

 

    to the  person in charge

 

 

 

Leandra Cinches

 

 

   

 

10 minutes

 

Admin Aide1

 

     Assessor Staff evaluates the

 

 

 

   

 

 

     required documents

 

 

 

   

 

 

2. Preparation of Tax

 

 

 

Leandra Cinches

 

    Declaration if requirements

 

20 minutes

 

Admin Aide1

 

    are complete

 

 

 

 

 

 

 

 

3. Review entries  and

 

 

 

 

 

 

 

    submit to the to the Municipal

 

 

 

 

 

 

 

   the tax declaration

 

 

 

 

 

 

 

4. Check entrie of the TD

 

 

 

 

 

 

 

   and make recommendation for

 

10 minute

 

Leandra Cinches

 

   approval to the office of the

 

 

 

Admin Aide1

 

   provincial assessor.

 

 

 

 

 

 

 

5. Submission of TD and FAAS

 Time will vary on the

Leandra Cinches

 

     to Provincial Assessor

number of transaction

 

Admin Aide1

 

 

     for approval

 

submitted

 

 

 

 

6. Client will follow up the

Depends upon the action

Leandra Cinches

 

     transaction at the municipal

of the provincial

 

Admin Aide1

 

 

     Assessor’s Office

 

assessors’s office

 

 

 

 

 

 

 

PAYING OF REAL PROPERT TAXES

 

ABOUT THE SERVICES

 

OWNERS OF THE LAND AND BUILDINGS HAVE TO PAY REAL PROPERTY TAXES ANNUALLY. TAXES ARE PERCENTAGE OF THE PROPERTY’S TAXABLE VALUE. TAXABLE VALUE IS COMPUTED BY MULTIPLYING A LAND OR BUILDING’S FARE MARKET VALUE (FMV) TO ITS ASSESMENT LEVEL. BOTH FMV AND ASSESMENT LEVEL ARE BASED ON AN ORDINACE PASSED BY THE LOCAL SANGGUNIAN.

REAL PROPERTY TAX PAYMENTS ARE MADE TO THE MUNICIPAL TREASURER’S OFFICE TAXPAYERS MAY CHOOSE TO PAY ON AN ANNUAL OR QUARTERLY BASIS.A  DISCOUNTS IS GIVEN TO THOSE WHO PAY IN ADVANCE.

 

REQUIRMENTS

  • COPY OF LATEST REAL PROPERTY TAX DECLARATION
  • PHOTOCOPY OF LATEST REAL PROPERTY TAX PAYMENT OFFICIAL RECEIPT

 

HOW TO AVAIL THE SERVICES

 

 

FOLLOW THESE STEPS

 

IT WILL TAKE

YOU

PLEASE APPROACH

1. COMPUTE OF REAL

PROPERTY TAX

PRESENT THE REQUIREMNTS TO THE REVENUE COLLECTION CLERKS THAT THEY CAN GET THE REAL PROPERTY TAX ASSESMENTS RECORD (RPTAR)

 

 

 

15 minutes

Per Tax Declaration

 

DOLLY OUSARAGA

REVENUE COLLECTION OFFICER II

 

MA. EVERA JUMAMIL

REVENUE COLLECTION OFFICER II

 

MA. VICTORIA ALFUERTO

REVENUE COLLECTION OFFICER II

2. VERIFICATION

A REVENUE COLLECTION CLERK VERIFIES CORRECTNESS OF THE ASSESSMENT AGAINST BILL OF PAYMENT THEN COMPUTES THE TAX DUE

 

 

 

 

 

 

15 minutes

Per Tax Declaration

 

DOLLY OUSARAGA

REVENUE COLLECTION OFFICER II

 

MA. EVERA JUMAMIL

REVENUE COLLECTION OFFICER II

 

MA. VICTORIA ALFUERTO

REVENUE COLLECTION OFFICER II

 

 

3. PAYEMNT OF TAXES

CLIENT PAYS THE CORRESPONDING TAX DUE, POSTING CLERK RECORD TO CORRESPONDING LEDGER CARD

 

 

10 minutes

Per Receipt

DOLLY OUSARAGA

REVENUE COLLECTION OFFICER II

 

MA. EVERA JUMAMIL

REVENUE COLLECTION OFFICER II

 

MA. VICTORIA ALFUERTO

REVENUE COLLECTION OFFICER II

 

 

 

 

PAYING WATERBILLS

 

ABOUT THE SERVICES

REAL PROPERTY TAX PAYMENTS ARE MADE TO THE MUNICIPAL TREASURE’S OFFICE. TAX PAYERS MAY CHOOSE TO PAY ON AN ANNUAL OR QUARTERLY BASIS. A DISCOUNT IS GIVEN TO THOSE WHO PAY IN ADVANCE

 

 

WATER RATES

 

 

RESIDENTIAL AND INSTITUTIONAL

0 – 5CU.M PHP – 16.OO/CU.M

5.1 – 10CU.M PHP – 18.00/CU.M

10.1 – 20CU.M PHP – 20.00/CU.M

20.1 – 30CU.M PHP – 25.00/CU.M

30.1 – UPCU.M PHP – 30.00/CU.M

 

COMMERCIAL AND INDUSTRIAL

0 – 23CU.M PHP – 30.00/CU.M

25.1 – 50CU.M PHP – 30.00/CU.M

50.1 – UPCU.M PHP – 30.00/CU.M

 

 

 

HOW TO AVAIL THE SERVICES

 

 

FOLLOW THESE STEPS

 

IT WILL TAKE

YOU

PLEASE APPROACH

1. THE CLIENT WILL PRESENT THE WATER BILL TO THE COLLECTOR OR GIVE HIS/HER REGISTERED NAME ON THE LGU CONSUMER’S LEDGER CARD

 

 

 

2 minutes

 

 

DOLLY OUSARAGA

REVENUE COLLECTION OFFICER II

 

MA. EVERA JUMAMIL

REVENUE COLLECTION OFFICER II

 

MA. VICTORIA ALFUERTO

REVENUE COLLECTION OFFICER II

2. THE CLIENT WAITS FOR THE MTO STAFF TO GET THEIR CLIENT CONSUMER’S LEDGER CARD.

MTO STAFF ISSUES THE RECEIPT

 

 

 

 

 

 

5 minutes

 

 

DOLLY OUSARAGA

REVENUE COLLECTION OFFICER II

 

MA. EVERA JUMAMIL

REVENUE COLLECTION OFFICER II

 

MA. VICTORIA ALFUERTO

REVENUE COLLECTION OFFICER II

 

 

3. THE CLIENTS PAYS THE WATER BILL AND WAITS FOR THE RECEIPT WHILE IT IS POSTED IN THE CONSUMER’S LEDGER CARD

 

5 minutes

 

DOLLY OUSARAGA

REVENUE COLLECTION OFFICER II

 

MA. EVERA JUMAMIL

REVENUE COLLECTION OFFICER II

 

MA. VICTORIA ALFUERTO

REVENUE COLLECTION OFFICER II

 

 

 

 

 

 

OTHER FEES

 

ABOUT THE SERVICES

OTHER FEES, PAYMENT FOR THE POLICE CLEARANCE, BIRTH CERTIFICATE, MARRIAGE CERTIFICATE, STOOL AND SPUTUM EXAM, VOTER’S CERTIFICATION, NOTARIAL FEE AND ETC

 

 

REQUIRMENTS

 

  • FOR THE POLICE CLEARANCE – CEDULA & BARANGAY CLEARANCE AND REQUEST FORM FROM THE POLICE STATION
  • BIRTH/MARRIAGE CERTIFICATE – REQUEST FORM FROM THE CIVIL REGISTRAR
  • NOTARIAL FEE – REQUEST FORM FROM THE MUNICPAL CURCUIT COURT
  • STOOL/SPUTUM EXAM – REQUEST FORM FROM THE MUNICIPAL HEALTH OFFICE
  • VOTER’S CERTIFICATION – FILL UP THE REQUEST FROM THE COMELEC

 

FEES

 

 

 

POLICE CLEARANCE: LOCAL – P50

                                         ABROAD – P200

                                         FIREARM – P250

                                         CHANGE OF NAME – P100

BIRTH CERTIFICATE: P50

MARRIAGE CERTIFICATE: P50

STOOL EXAM: P50

SPUTUM EXAM: P50

VOTER’S CERTIFICATION: P50

NOTARIAL FEE: P50

 

 

HOW TO AVAIL THE SERVICES

 

 

FOLLOW THESE STEPS

 

IT WILL TAKE

YOU

PLEASE APPROACH

1. FOR THE POLICE CLEARANCE, BIRTH CERIFICATE, MARRIAGE CERTIFICATE AND NOTARIAL FEE, ASK REQUEST FORM THE CONCERNED OFFICE, PRESENT IT TO THE REVENUE COLLECTION OFFICER TO PAY THE CORESPONDING FEE

 

FOR THE STOOL EXAM, SPUTUM EXAM AND VOTER’S CERTIFICATION, FILL UP THE REQUEST FORM FROM THE TREASURE’S OFFICE OF THE DESIRED SERVICE, PRESEMT IT TO THE REVENUE COLLECTION OFFICER AND PAY THE CORRESPONDING FEE

 

15 minutes

 

 

DOLLY OUSARAGA

REVENUE COLLECTION OFFICER II

 

MA. EVERA JUMAMIL

REVENUE COLLECTION OFFICER II

 

MA. VICTORIA ALFUERTO

REVENUE COLLECTION OFFICER II

2. THE REVENUE COLLECTION OFFICER WILL PROCESS THE SERVICE AND WILL ISSUE OFFICIAL RECEIPT TO THE CLIENT

THE CLIENT WILL NOW RETURN TO THE CONCERNED OFFICE TO AVAIL THE SERVICE

 

 

 

 

 

 

5 minutes

 

 

DOLLY OUSARAGA

REVENUE COLLECTION OFFICER II

 

MA. EVERA JUMAMIL

REVENUE COLLECTION OFFICER II

 

MA. VICTORIA ALFUERTO

REVENUE COLLECTION OFFICER II

 

 

 

 

SECURING A BUILDING PERMIT

 

 

                                              

                                                                    ABOUT THE SERVICE

 

 

A building permit is required prior to construction, erection, alteration, major repair, or renovation or conversion of any building/structure owned by government or private entities.

 

 The permit becomes null and void if work does not commence within 1 year from the date of such permit, or if the building or work is suspended or abandoned at any time after it has been commenced for a period of 120 days.

 

                  

                                        FEES ( based on National Building Code)

 

 

  1. Residential

 

                                  Area is Square Meter

 

         Fee Per Sq. Meter

Original complete Construction up to twenty (20)sq. meters

 

      P 2.00

Additional/renovation/alteration up to twenty (20) sq. meters regardless of floor area of original construction.

 

      P 2.40

Above twenty (20) sq.  meters to 50 sq. meters

 

      P 3.40

Above 50 sq. meters to 100 sq. meters

 

      P 4.80

Above 100 sq. meters to 150 sq. meters

 

      P 6.80

Above 150 sq. meters

 

      P 7.20

 

  1. Commercial

 

                                  Area is Square Meter

 

         Fee Per Sq. Meter

One (1) sq. meter to 20 sq. meters

 

      P 3.00

Additional/renovation/alteration up to twenty (20) sq. meters regardless of floor area of original construction.

 

      P 3.40

Above twenty (20) sq.  meters to 50 sq. meters

 

      P 5.20

Above 50 sq. meters to 100 sq. meters

 

      P 8.00

Above 100 sq. meters to 150 sq. meters

 

      P 8.40

 

 

REQUIREMENTS

 

 

  1. 4 photo copies of Land Title or Tax Declaration of the land where building is to be constructed.
  2.  Tax clearance of land.
  3. If the building permit is not the owner of the land appearing on the Land Title or Tax Declaration, 3 copies of affidavit of consent or Deed of absolute sale or Deed of extra-judicial settlement is needed.
  4. A.) For building above 20 sq. m. in floor area:

     (5) copies of plan specification and bill of materials duly signed by an Architect or Civil 

      Engineer, Master Plumber and Professional Electrical Engineer,

  1. For building 20 square meters and below:

(5) copies of sketch plan are needed with 5 copies of electrical sketch plan duly signed by a Professional Electrical Engineer,

  1. Zoning Clearance and Fire Hazard.
  2. One (1) long brown envelop.

 

  • Housing and Land Use Regulatory Board- for zoning and land use of all types of building/structure
  • Bureau of Fire Protection- for all types of building/structure
  • Environment and Natural Resources Office/ Department of Environment and Natural Resources- for all commercial and industrial buildings
  • Department of Labor and Employment- for industrial buildings
  • Department of Health- for health hazard related building/ structure
  • Air Transportation Office- for building/structure exceeding 45.0 meters in height
  • Philippine Tourism Authority-  for tourist oriented project
  • Department of Education Culture and Sports- for educational  buildings
  • Energy Regulatory Board- for gas stations

 

Notes:

The number of copies indicated above already indicated above already includes the requirement for securing a Zoning Clearance (from the Municipal Planning and Development Office) and a Fire Clearance (Municipal Fire Coordinator).

 

For commercial and industrial buildings, provide 1 set of building plans and documents for submission to the Environmental and Natural Resource Office.

 

For industrial buildings, provide additional 4 copies of   electrical and mechanical plan, specifications and bill of materials and cost estimates for submission to the Department of Labor and Employment.

 

If all the clearances have been secured, the rest of the other documents indicated above are required to be submitted to the office of the building official:

 

  • 4 sets Building Plans
  • 3 copies Specifications
  • 3 copies Bill of materials and cost estimates
  • 3 copies Lot Documents

 

To facilitate processing, please take note of the following before submitting the plans and other requirements above to the Municipal Engineering Office:

 

  • Requirements of the National Building Code
  • Requirements of the Referral Codes (Architectural Code, Philippine Electrical Code (PEC),

Revised Plumbing Code, Structural Code (NSCP), Mechanical Engineering Code (PSME)

  • Compliance with BP 344 (Accessibilty Law) shall be indicated in detail on plans for commercial, institutional and public buildings
  • If setback/yard requirements are not met on the sides and at the back/rear then a Firewall (strictly no opening) extending up to at least 1 meter from the roof level shall be provided. It shall be indicated on the site development plan with owner’s conformity.
  • Grease Traps/Oil Separator shall be provided for hotels, restaurants, eateries, terminals, gasoline stations, auto repair shops, bakeries and other similar establishments.
  • All revisions/ additions made in the plans have an acknowledgement of the designer.
  • Special Power of Attorney shall be provided if the owner is not the signatory in all application forms, plans and documents.
  • All application forms and letters must be properly filled-up with all the necessary information available.
  • Forms and letters, Plans, Specifications, Bill of Materials and Cost Estimates and other pertinent documents must be signed and sealed by the designer and signed by the owner

 

HOW TO AVAIL OF THE SERVICE

 

        Follow these steps

    It will take

            Please Approach

1. Secure Building Permit

Application Form

 

Client asks for building permit application form

 

ME provide technical

assistance in

accomplishing the form

 

 

 

               20 minutes

 

 

 

 

 

 

 

 

 

 

ENGR. ALEXANDER P.

DOLAUTA

Municipal Engineer

 

 

        Submit Requirements

 

Client submits the plans and

Supporting documents

 

ME review the plans and supporting documents

 

 

 

Line and Grade Verification

 

Technical staff in charge will conduct site inspection to establish and determine setbacks and grades in relation to roads lots, property lines, street or highways whether existing or proposed, including road widening and construction of various public utilities and other infrastructure project.

 

 

 

Evaluation and Assessment

 

Municipal   Engineer evaluates and assesses Line and Grade, Structural Plans and related documents.

 

 

 

Inquiry of the Status of Application

 

Client receives about the result of evaluation and assessments of his application

 

ME gives list of lacking documents

 

 

 

 

 

 

 

 Approval of Permit

 

 Municipal Engineer

Approves the building permit.

 

 

 

 Release of Permit

 

Client receives the approved permit

 

 

 

 

 

SECURING AN OCCUPANCY PERMIT

 

 

                                              ABOUT THE SERVICE

 

An Occupancy permit is required before any building or structure is used or occupied. It is usually secured after the completion of a structure.

 

It is also required if there is any change in the existing use or occupancy classification of a building, structure or any portion thereof.

 

                                                   FEES ( Based National Building Code)

 

  1. Residential

Costing up to P 150,000.00

 

P 100.00

Costing more than P 150,000 up to P400,000

 

P 200.00

Costing more than P 400,000 up to P850,000.00

 

P 400.00

Costing more than P850,000 up to 1,200,000

 

P 800.00

Every million or portion thereof if excess of P 1,2000.00

 

P 800.00

  1. Commercial

Costing up to P 150,000.00

 

 P 200.00

Costing more than P 150,000 up to P 400,000

 

 P 400.00

Costing more than P 400,000 up to P850,000

 

 P 1,000.00

Costing more  than P850,000 up to P 1, 200,000

 

 P 1,000.00

Every million of portion thereof if excess of P 1, 2000.00

 

 

  1. Institutional

Costing up to P150,000.00

 

P 150.00

Costing more than P 150,000 up to P400,000

 

P 250.00

Costing more than P 400,000 up to P 850,000

 

P 600.00

Costing more than P 850,000 up to P1,200,000

 

P 900.00

Every million or portion thereof if excess of P 1,2000.00

 

P 900.00

 

                     

                                                              

REQUIREMENTS

       

/ Certificate of Completion from the Building Official

/ Certificate of Completion- Mechanical, Electrical and Sanitary/Plumbing Permits

/ Logbook of building construction and Building Inspection Sheet duly accomplished by the contractor ( if undertaken by contract) and signed and sealed by the architect or civil engineer.

/ Certificate of Final electrical Inspection

/ Final Fire Safety Inspection Report by the Bureau of Fire Protection

 

 

                               HOW TO AVAIL OF THE SERVICE

 

             Follow these steps

                  It will take

              Please Approach

  1. Submit Requirements

 

Submit the duly accomplished application form and documents

 

 

5 minutes

 

 

ALEXANDER P. DOLAUTA

Municipal Engineer

  1. Evaluation and Assessment

 

The ME evaluates and assesses the submitted plans and pertinent documents for compliance with the building code, referral codes, laws and ordinances.

 

 

 

 

 

 

15 minutes

 

 

 

 

 

 

ALEXANDER P. DOLAUTA

Municipal Engineer

  1. Order of Payment

 

If the documents are in order, the client receives an Order of Payment stating the fees to be paid.

 

 

 

10 minutes

 

 

 

ALEXANDER P. DOLAUTA

Municipal Engineer

  1. Payment of Fees

Client pays to the Municipal Treasurer’s Office the corresponding fees

 

 

        5 minutes

 

 

  1. Submit Official Receipt

 

Client submits the official receipt to the ME

 

 

5 minutes

 

ALEXANDER P. DOLAUTA

Municipal Engineer

  1. Processing of Permit

 

ME staff processes the plans and pertinent documents for final approval of the building official.

 

 

1 day

 

RODERIC R. BOMEDIANO

Engineer I

 

ALEXANDER P. DOLAUTA

Municipal Engineer

  1. Release of Permit

 

Client receives the approved permit.

 

10 minutes

 

ALEXANDER P. DOLAUTA

Municipal Engineer

 

 

 

 

 

 

 

 

 

 

SECURING OTHER BUILDING-RELATED PERMITS

 

ABOUT THE SERVICE

 

Aside from the building permit, the Office of the Municipal Engineer, issues other permits that are required before the renovation, construction or demolition of any structure.

FEES ( Based on National Building Code)

 

  1. ELECTRICAL

 

 

Fee Per Sq. Meter

Each switch, lighting, convenience outlet

 

     P 1.50

Each special purpose and outlet of 20 amp. cap or more

 

     P3.50

 

  1. FENCING

 

 

Fee Per Sq. Meter

Made of masonry, metal, concrete up to 1.8 m in height per linear meter

 

     P 3.00

Excess of 1.80 m height per linear meter

 

     P 4.00

Made of indigenous materials barbed chicken or hog wires per linear meter

 

     P 2.40

 

 

C.PLUMBING FEES

 

 

Fee Per Sq. Meter

Installation fee, one (1) unit composed of one (10 water closet two (2) floor drains one (1) lavatory one (1) shower head. A partial part thereof shall be charged as that of cost of wire unit

 

 

           P 24.00

Every Fixtures in excess of one (1) unit:

/ Water closet…………………………………………………………………………..

/ Floor drain………………………………………………………………………………

/ Sink…………………………………………………………………………………………

/Lavatory………………………………………………………………………………….

/Faucet…………………………………………………………………………………….

/Shower Head…………………………………………………………………………..

/Bath Tub………………………………………………………………………………..

 

 

           P 7.00

           P 3.00

           P 3.00

           P 7.00

           P 2.00

           P 2.00

           P 7.00

Water meter

 

           P 2.00

12 up to 25 mm diameter

 

           P 8.00

Construction of septic vault up to 5 cu. m digestion chamber

 

           P 10.00

Every cu.m fraction thereof in excess of five cu.  meter

 

           P 7.00

          

D . GROUND PREPARATION PERMIT

 

 

         Fee Per Sq. Meter

Ground Preparation (GP) and excavation fee inspection and verification fee

 

           

          P 200.00

Per cubic meter excavation

 

          P  3.00

Issuance of GP and EP Valid for thirty days

 

          P 50.00

 

REQUIREMENTS (Based on National Building Code)

 

ELECTRICAL PERMIT

This document is required before putting up new or additional, or alteration of electrical installations involving at least 20 outlets or a capacity of 4 Kilowatts. For new buildings, this forms part of the requirements for a Building Permit application.

Requirements:

  1. Electrical Permit Application Form signed by a professional Electrical Engineer
  2. Electrical Plans
  3. Electrical Specifications
  4. Bill of Materials and Cost Estimates

MECHANICAL PERMIT

This is required before the installation of new or additional, removal or alteration of machinery of at least 20 HP. For new buildings, this forms part of the requirements for a Building Permit application.

Requirements:

  1. Mechanical Permit Application Form signed by a professional Mechanical Engineer
  2. Mechanical Plans
  3. Mechanical Specifications
  4. Bill of Materials and Cost Estimates

SANITARY/PLUMBING PERMIT

This document is required before the construction of new or additional, or alteration of existing plumbing installations, water supply, storm drainage, water purification and sewerage treatment plants. For new buildings, this forms part of the requirements for a Building Permit application.

Requirements:

  1. Sanitary/Plumbing Permit Application Form signed by a Sanitary or Sanitary or Master Plumber
  2. Sanitary/Plumbing Plans
  3. Sanitary/Plumbing Specifications
  4. Bill of Materials and Cost Estimates

 

FENCING PERMIT

This is secured prior to actual constructed of a fence.

Requirements:

  1. Fencing Permit Application Form
  2. Fencing Plan
  3. Bill of Materials and Cost Estimates
  4. Lot Plan with Certification of a Geodetic  Engineer that the proposed fence will not encroach on adjoining properties.
  5. Transfer Certificate of title (TCT)
  6. Deed of Sale/Lease Contract/Contract to Sell (if the TCT is not in the name of the owner/applicant)
  7. Updated Real Property Tax Declaration
  8. Certificate of Real Property Tax Payment

 

DEMOLITION PERMIT

This permit is secured prior to the systematic dismantling or destruction of a building or structure in whole or in part.

 

Requirements:

  1. Demolition Permit Form
  2. Sketch plan of area to be demolished
  3. Certificate of Real Property Tax Payment

 

TEMPORARY SERVICE CONNECTION PERMIT

This permit is secured for temporary service connection to a power utility for lighting and power construction, Christmas decorative lighting, lighting of cemeteries, temporary lighting for carnivals/fiestas. testing., etc.

Requirements:

  1. Permit Form (DPWH Form No. 96-005-E)
  2. Building Permit (for new construction)
  3. Electrical Plan/Layout
  4. Fire Safety Inspection Certificate (FSIC)

EXCAVATION AND GROUND PREPARATION PERMIT

This permit is secured prior to actual ground preparation and excavation after the building line is established.

Requirement:

  1. Accomplished Permit Form (MPW Form No. 77-014-B)
  2. For MNWD connection purposes, present Accomplished MNWD  Application Form

SIDEWALK CONSTRUCTION PERMIT

This permit is secured prior to the construction and repair of sidewalks.

Requirements:

  1. Accomplished Permit Form (MPW Form No. 77-015-B)
  2. Sketch plan of sidewalk to be constructed/repaired

SCAFFOLDING PERMIT

This permit is secured whenever the erection of scaffolding occupies street lines.

SIGN PERMIT

This permit is secured prior to the installation, erection, attachment, painting of any form of signages

 

 

 

Requirements:

 

  1. Sign Permit Form
  2. Building Permit Form whenever there is a concrete/steel structure.
  3. Structural analysis
  4. Zoning Clearance
  5. Permit Form (DPWH Form No. 96-001-E) whenever there is an electrical connection
  6. Fire Clearance whenever there is an electrical connection
  7. Sketch plan of signage/s to be installed/erected
  8. Location plan
  9. Lot documents whenever it occupies a private lot
  10. DPWH clearance (for national roads/highways)

 

HOW TO AVAIL OF THE SERVICE

 

Follow these steps

It will take

Please Approach

 

  1. Secure Application Forms

 

Client asks for the particular permit form applied for from any member of the building Staff.

 

 

 

  5 minutes

 

RODERIC R. BOMEDIANO

Engineer I

 

ALEXANDER P. DOLAUTA

Municipal Engineer

  1. Submit Requirements

 

Client submits the duly accomplished application form and documents

 

 

               5 minutes

 

 

ALEXANDER P. DOLAUTA

Municipal Engineer

  1. Evaluation and Assessment

 

The ME staff evaluates and assesses the submitted plans and pertinent documents for compliance with the requirements of the building code, referral codes, laws and ordinances

 

 

 

 

            15 minutes

 

 

 

ALEXANDER P. DOLAUTA

Municipal Engineer

 

 

RODERIC R. BOMEDIANO

Engineer I

 

 

 

4.Make a Follow-up

 

Client makes a follow up to inquire the status of the application.

 

ALEXANDER P. DOLAUTA

Municipal Engineer

 

RODERIC R BOMEDIANO

Engineer I

5.Order of Payment

 

If the documents are in order, the applicant receives an Order of Payment stating the fees to be paid.

 

ALEXANDER P. DOLAUTA

Municipal Engineer

 

RODERIC R. BOMEDIANO

Engineer I

6.Payment of Fees

 

Client pays to the Municipal Treasurer’s Office

 

 

 

7.Submit Official Receipt

 

Client submits the official receipt to the staff in charge of receiving.

 

 

ALEXANDER P. DOLAUTA

Municipal Engineer

8.Processing of Permit

 

Building staff processes the plans and pertinent documents for final approval of the building official.

 

ALEXANDER P. DOLAUTA

Municipal Engineer

 

RODERIC R. BOMEDIANO

Engineer I

9.Release of Permit

 

Client receives the approved permit.

 

 

ALEXANDER P. DOLAUTA

Municipal Engineer

 

 

AVAILING OF IMMUNIZATION SERVICES

 

ABOUT THE SERVICE

 

The purpose of this service is to immunize children ages 0-11 months old from seven immunizable diseases (BCG, Measles, Hepatitis B, Anti Polio, Diptheria, Pertussis, Tetanus) including Haemophilus Influenza and Pneumococcal.

 

ALSO, immunizes pregnant mothers to prevent the occurrence of Tetanus and to the Neonatorum in infants.

 

MONTHLY SCHEDULING

Schedule

Barangay

Midwife Assigned

Second Wednesday

AM- Songculan BHS

Susan Operiano

PM- Tabalong BHS

Mary Ann Nistal

Second Thursday

AM- Mayacabac BHS

Anna Caberte

PM- Mariveles BHS

Julita Son

Third Tuesday

AM- Dao BHS

Angeles Buli

PM- San Isidro BHS

Esperanza Getigan

Third Wednesday

AM- Poblacion BHS

Jovita Cabagnot

PM- Biking BHS

Trinidad Cimeni

Third Thursday

AM- Catarman BHS

Lealyn Sumodobila

Last Wednesday

AM- Totolan BHS

Luz Lopos

PM- Bingag BHS

Lucia Mante

Fourth Thursday

AM- Tinago BHS

Meralyn Flores

 

Daily- Main Rural Health Unit

 

FEES

 

This service is provided free of charge.

 

HOW TO AVAIL OF THE SERVICE

Follow these steps

It will take

Please Approach

1. Registration

 Midwife on duty and her pairing partner (midwife) asks for the ECCD Card of the patient or pregnant mother to be immunized. She looks at the record of the past immunizations.

 

3 minutes

Midwife assigned in the Barangay Health Station

2. Immunization

Midwife on duty/ pairing partner gives the immunization.

5 minutes

Midwife assigned in the Barangay Health Station

3. Recording

BHW’s on duty records the injections/ medicines given

2 minutes

Midwife assigned in the Barangay Health Station

4. Post Immunization Instructions

Midwife on duty/ pairing partner informs the mother/ relatives about post-immunization instructions and the schedule of the next round of immunization

2 minutes

Midwife assigned in the Barangay Health Station

 

 

 

AVAILING OF MATERNAL CARE SERVICES

 

ABOUT THE SERVICE

 

The Rural Health Unit provides a comprehensive maternal care program for pregnant and lactating mothers.

 

FEES

 

Normal Spontaneous Vaginal Deliveries (NSVD) – P1,500.00 with OB Pack

 

HOW TO AVAIL OF THE SERVICE

Follow these steps

It will take

Please Approach

1. Registration

 Midwife accomplishes the Home- Based Maternity Record (HMBR) card of the mother.

5 minutes

Midwife on Duty

2. Pre-Natal Examination Health Education

 

Midwife on Duty:

a. Checks client’s abdominal palpitation and informs the mother of her findings

b. Gives the mother health instructions o proper nutrition and maternity care

c. Emphasizes the importance of reporting to the MHO once she feels the occurrence of pregnancy danger signs

d. Gives mother maternity care services

10 minutes

Midwife on Duty

 

 

 

 

 

AVAILING OF FAMILY PLANNING SERVICES

 

ABOUT THE SERVICE

 

The Rural Health Unit manages a family planning program on all women of reproductive age.

 

PROGRAM COVERAGE

 

The program covers the following services:

  • Basic Family Planning Education
  • Provision of Family Planning Commodities
  • Information on Family Planning Methods
  • Health Education (especially regarding examinations/ tests needed by clients relative to the family planning method chosen; and medical management of problems resulting from the method used)

 

 

 

AVAILING OF ANTI-TB DRUGS

 

ABOUT THE SERVICE

The MUNICIPAL HEALTH UNIT (MHU) manages an Anti-Tuberculosis program. The purpose is to identify and treat patients with tuberculosis (TB). Drugs and medicine are provided free-of-charge.

Municipal Medical Technologist caters client from Mondays to Fridays, while the one from the Provincial Health Office will be on duty every Tuesdays and Thursdays, respectively.

         

WHO MAY AVAIL

 

Any person who displays the following symptoms may have tuberculosis:

  • persistent coughing for 2 weeks or more
  • fever
  • progressive weight loss
  • chest or back pains
  • hemoptysis or recurrent blood streak sputum
  • loss of appetite
  • tiredness/night sweating

 

 

HOW TO AVAIL OF THE SERVICE

Follow these steps

It will take

Please Approach

1. Referral Slip

The client/ patient comes with referral slip from the BHS complete with vital signs taken

10 minutes

MedTech

2. Collection and Submission of Specimen

Client collects sputum specimen as advised by the RHM on the proper collection of the sputum and submits to the on duty Medtech. Client is then told that her/his RHM will inform him/her of the result.

40 minutes

 

3. Enrollment of Patient

Once diagnosed as positive of TB, client is then enrolled by the PHN and issues NTP Identification Card.

 

Gives info education about TB disease and control and the importance of the directly observed treatment for short course (DOTS) chemotherapy with his/her treatment partner.

 

 

 

 

SECURING A HEALTH/ MEDICAL CERTIFICATE/ MEDICO LEGAL

 

ABOUT THE SERVICE

 

Medical Health Certificates are issued by Rural Health Unit.

 

Firms and government agencies may require Health Certificate for employment, for school enrollment, for absences and for sickness.

 

REQUIREMENTS

 

  • Chest X-ray/ Sputum examination
  • Physical Examination

 

For employment and other purposes:

  • Chest X-ray/ Sputum examination
  • Stool Examination for food handlers
  • Drug Test
  • Certification Fee

 

FEES

( Subject to change upon approval of Revised Revenue Code)

Medical Certificate fee     – Php 50.00           Medico Legal Fee- Php 80.00

Documentary Stamp       – Php 20.00

 

 

 

HOW TO AVAIL OF THE SERVICE

Follow these steps

It will take

Please Approach

1. Interview the Client

Client to pay the certification fee including the documentary stamp and present the official receipt and the required documents to the personnel on duty.

5 minutes

JOVITA CABAGNOT

Midwife

 

LOURDES RARA

Municipal Nurse

2. Registration

RHU personnel fill up the certificate form and refer the client to the physician/ Municipal Health Officer.

5 minutes

 

JOVITA CABAGNOT

Midwife

 

LOURDES RARA

Municipal Nurse

 

3. Issuance of Certificate

Municipal Health Officer assesses and examines the client before signing the certificate form.

 

Client receives the Medical Health Certificate or Medico Legal Form.

10 minutes

DR. JONI L. CO

Municipal Health Officer

 

 

SECURING A SANITARY PERMIT AND HEALTH CARD

 

ABOUT THE SERVICE

         

Rural Health Unit issues a Sanitary permit to operate in all business establishments after the actual inspection.

         

Yearly issuances of Health Cards are being used to operators/ food handlers and employees for business purposes.

 

 

 

 

FEES

( Subject to change upon approval of Revised Revenue Code)

 

  •  

For food handlers (sputum and stool exams)

For non-food handlers (sputum exam)

 

 

  • Sanitary Permit – Php 150.00
  • Sputum Examination – Php 00                                
  • Stool Examination – Php 50.00

 

HOW TO AVAIL OF THE SERVICE

Follow these steps

It will take

Please Approach

1. Client approaches the Sanitation Inspector (SI) in-charge and asks for health certificate

10 minutes

 

JOSE ARANAS

LORENCIO PANTO

Rural Sanitation Inspectors

 

MA. EMILDA SUMALPONG

Provincial Sanitation Inspector

 

 

2. The Sanitation Inspector (SI) in-charge instructs the client to submit their specimens (sputum and stool exams for food handlers and sputum exam for non-food handlers) including the chest x-ray results (outside) to the laboratory

 

10 minutes

JOSE ARANAS

LORENCIO PANTO

Rural Sanitation Inspectors

 

MA. EMILDA SUMALPONG

Provincial Sanitation Inspector

 

3. Client submits specimen/s to the laboratory early in the morning from 8 am to 11 am for processing of specimens

10 minutes

 

MARY ANN JUMAO-AS

Medical Technologist

 

4. Medical Technologist performs sputum and stool examination by batch

 

 

5. SI in-charge asks for the laboratory requirements needed. If the client cannot present one, he shall comply the requirements and comes back with the laboratory results.

20 minutes

 

JOSE ARANAS

LORENCIO PANTO

Rural Sanitation Inspectors

 

MA. EMILDA SUMALPONG

Provincial Sanitation Inspector

 

 

 

 

 

6. SI accomplishes Health Card after the laboratory results are in and then submit accomplish forms to the MHO for signing.

20 minutes

DR. JONI L. CO

Municipal Health Officer

7. Health Card is then released together with sanitary permit certificate

 

DR. JONI L. CO

Municipal Health Officer

 

 

AVAILING OF GENERAL CONSULTATION AND TREATMENT OF MINOR MEDICAL CASES

 

ABOUT THE SERVICE

 

The RHU of Dauis is a primary health care unit which caters to Dauisanons who needs general consultation, treatment of minor medical cases and emergency cases which then are referred for further management.

 

Major surgical and medical cases are referred to Governor Celestino Gallares Memorial Hospital- a tertiary government (DOH) operated hospital and to other private hospitals.

 

Consultation, treatment and starter dose medicines are given free of charge. Other medicines not available are prescribed to the patient/client.

 

HOW TO AVAIL OF THE SERVICE

Follow these steps

It will take

Please Approach

1. REFERRAL SLIP

Client brings the referral slip from their respective barangay to the RHU with complete vital signs.

 

 

2. The staff entertains the client and gives the referral slip to the MHO.

3 minutes

 

LOURDES RARA

Municipal Nurse

 

3. MHO examines the patient, gives treatment and prescribes medications.

 

10 minutes

DR. JONI L. CO

Municipal Health Officer

4. Client goes back to the health personnel for the medication and signs the logbook before he goes home.

5 minutes

LOURDES RARA

Municipal Nurse

 

 

 

 

ASSISTANCE TO INDIVIDUAL IN CRISIS SITUATION (AICS)

 

ABOUT THE SERVICE

 

THIS IS A DAILY SERVICE INTERVENTION OF EMERGENCY ASSISTANCE PROGRAM TO BE EXTENDED TO A WALK-IN NEEEDY ADULT CLIENT WHO COMES TO THE OFFICE FOR REQUESTING FOR FINACIAL ASSISTANCE FOR THEIR IMMEDIATE NEEDS SUCH AS FOOD, MEDICINE AND TRANSPORTATION

 

 

REQUIREMENTS

 

FOOD – CERTIFICATION FROM THE PUNONG BARANGAY THAT THE FAMILY HEAD/BREADWINNER IS SICK

 

MEDICINE – CERTIFICATION FROM PUNONG BARANGAY THAT THE FAMILY HEAD/BREADWINNER IS SICK. PRESCRIPTION OF MEDICINE WITH LETTER HEAD OF A GOVERNMENT HOSPITAL/CLINIC

 

TRANSPORTATION – CERTIFICATION/ENDORSEMENT FROM THE PUNONG BARANGAY

.

 

HOW TO AVAIL OF THE SERVICE

Follow these steps

It will take

Please Approach

1. ASSESMENT OF CLIENT SWA WILL CONDUCT INTAKE INTERVIEW

15 minutes

EDEN GRACE ADAPTAR

SOCIAL WELFARE ASSISTANT

 

CALIXTA ARABEJO

MSWDO

2.IF QUALIFIED THE SWA/O PREPARES CERTIFICATE OF ELIGIBILITY/CASE SUMMARY AND ACKNOWLEDGEMENT RECEIPT

.

15 minutes

EDEN GRACE ADAPTAR

SOCIAL WELFARE ASSISTANT

 

CALIXTA ARABEJO

MSWDO

3. THE CLIENT WILL WAIT FOR MAYOR’S APPROVAL

 

30 minutes

EDEN GRACE ADAPTAR

SOCIAL WELFARE ASSISTANT

 

CALIXTA ARABEJO

MSWDO

4. THE CLIENT PROCEEDS TO THE TREASURE’S OFFICER FOR THE REALEASE OF CASH ASSISTANCE SWO STAFF ESCORTS THE CLIENT TO THE WITNESS RELEASE

 

5 minutes

RUFA S. ACUÑA

DISBURSING OFFICER

 

 

 

 

 

PROVISION OF SENIOR CITIZEN AND PERSON WITH DISABILITY IDENTIFICATION CARD

 

ABOUT THE SERVICE

 

THIS IS A DAILY INTERVENTION OF SPECIAL SOCIAL SERVICES FOR SPECIAL GROUP AND DISADVANTAGE GROUP SUCH AS SENIOR CITIZEN AGAING 60 YEARS OLD AND ABOVE AND PERSONS WITH DISABILITY WHO WANTS TO AVAIL THEIR PRIVILEGES PER R.A. 9257 AND R.A. 9442 RESPECTIVELY. THIS SERVICE IS FREE OF CHARGE

 

REQUIREMENTS

 

  1. PERSON WITH DISABILITY

        – APPLICATION FORM CERTIFIED BY MHO

        – 2PC OF 1X1 PICTURE

 

  1. SENIOR CITIZEN

         – DULY ACCOMPLISHED APPLICATION FORM

         – BIRTH CERTIFICATE/BAPTISMAL CERTIFICATE/VOTER’S AFFIDAVIT

         – RESIDENCE CERTIFICATE

         – 2 PCS OF 1C1 PICTURE

 

HOW TO AVAIL OF THE SERVICE OF PWD

Follow these steps

It will take

Please Approach

1. APPLICATION FORM:CLIENT GET APPLICATION FROM BARANGAY SECRETARY

5 minutes

CONCERNED BARANGAY SECRETARY

2.THE CLIENT FILLS UP APPLICATION FORM TO BE CERTIFIED BY MUNICIPAL HEALTH OFFICER

.

5 minutes

DR. JONI L. CO

MHO

3. THE CLIENT SUBMITS OMSWD FOR ISSUANCE OF I.D

 

10 minutes

 

EDEN GRACE ADAPTAR

SOCIAL WELFARE ASSISTANT

 

 

4. THE STAFF OF OMSWD SUBMITS I.D. TO MAYOR’S OFFICE FOR SIGNATURE

 

30 minutes

ROMAN B. BULLEN

MUNICIPAL MAYOR

 

 

 

HOW TO AVAIL OF THE SERVICE OF SENIOR CITIZEN

Follow these steps

It will take

Please Approach

1. APPLICATION FORM:CLIENT GET APPLICATION FROM BARANGAY SECRETARY

30 minutes

PRESIDENT OF BARABGAY ASSOCIATION OF SENIOR CITIZEN

2.OMSWD PERSONNEL REVIEW THE SUPPORTING DOCUMENT AND ISSUE THE I.D. CARD

10 minutes

EDEN GRACE ADAPTAR

SOCIAL WELFARE ASSISTANT

 

CALIXTA ARABEJO

MSWDO

3. OMSWD PERSONNEL SUBMITS THE I.D. CARD TO THE OSCA HEAD AND THE MUNICIPAL MAYOR FOR SIGNATURE

 

5 minutes

 

MIGUEL V. BULAC

OSCA HEAD

 

ROMAN B. BULLEN

MUNICIPAL MAYOR

 

 

LIVESTOCK TREATMENT SERVICES

 

ABOUT THE SERVICE

 

 

The program is implemented by the Office of the Municipal Agriculturist. The program is for treating sick animals which shall be done on emergency cases.

FEES

 

 

The service is FREE OF CHARGE.

HOW TO AVAIL OF SERVICES

 

 

Follow these steps

It will take

Please Approach

 

 

1. The animal raiser will go to the Office of the Municipal Agriculturist (OMA) to consult his/ her sick animal.

 

 

 

 

 

3 minutes

 

ARLIEN F. ESTAÑO

Municipal Agriculturist

Cell No. 0921-499-1982

 

JEMUEL B. MATALINES

Agricultural Technologist

Cell No. 0947-4291-797

 

 

2. The OMA staff/ personnel will give recommendation/ prescription of the veterinary medicines to be administered.

 

Conduct home visit if necessary.

 

 

10 minutes

(Time will vary on the distance of the clients’ residence)

 

 

JEMUEL B. MATALINES

Agricultural Technologist

Cell No. 0947-4291-797

 

 

3. The animal raiser will purchase recommended medicines.

 

 

Time vary depending of the client

 

AGRIVET STORE

 

4. The OMA staff/ personnel will go the residence/ farm of the animal raiser to administer.

 

Time will vary on the distance of the

 

JEMUEL B. MATALINES

Agricultural Technologist

Cell No. 0947-4291-797

 

 

 

the medicines.

 

 

Clients’ residence)

 

 

 

ARTIFICIAL INSEMINATION (AI) SERVICES

 

 

ABOUT THE SERVICE

 

 

Artificial Insemination (AI) is the process of depositing spermatozoa in the female genitalia by the use of instruments rather than by natural service.

  • The service is FREE of charge.

 

The major advantage of AI includes:

  1. Genetic improvement
  2. Control of venereal disease.
  3. Availability of accurate breeding records.
  4. Economic service
  5. Safety through elimination of dangerous males on farms.

 

HOW TO AVAIL OF THE SERVICES

 

 

Follow these steps

It will take

Please Approach

 

 

1. The animal raiser will go to the Office of the Municipal Agriculturist

 

The client will be interviewed by the OMA/ her staff

 

Requirement:

–    Caretaker/ animal raiser is required to prepare an AI chute or commonly known as “Ipitan” or “Baral”

 

 

 

 

 

5 minutes

 

 

 

ARLIEN F. ESTAÑO

Municipal Agriculturist

Cell No. 0921 – 499 – 1982

 

JEMUEL B. MATALINES

Agricultural Technologist

Cell No. 0947-4291-797

 

. The AI Technician conducts the Artificial Insemination

2 hours

JEMUEL B. MATALINES

Agricultural Technologist

Cell No. 0947-4291-797

 

LIVESTOCK / POULTRY DISPERSAL SERVICES

 

ABOUT THE SERVICE

 

 

This program aims to help and give an alternative livelihood to farmers and constituents of the Municipality of Dauis.

HOW TO AVAIL OF THE SERVICES

 

 

 

Follow these Steps

It will take

Please Approach

 

 

1. The Client will secure recommendation from the Punong Barangay where he/ she resides.

 

 

 

3 minutes

 

 

Concerned Punong Barangay

 

2. The client will attend the orientation and briefing about the program

 

 

 

15 minutes

 

ARLIEN F. ESTAÑO

Municipal Agriculturist

Cell No. 0921- 499- 1982

 

JEMUEL B. MATALINES

Agricultural Technologist

Cell No. 0947-4291-797

 

 

3. The client enters into  contract with the Municipality of Dauis

 

^ refer to Municipal

Ordinance

 

 

 

15 minutes

 

 

ROMAN B. BULLEN

Municipal Mayor

 

 

 

 

 

 

 

AVAILING OF RABIES VACCINATION SERVICES

 

 

ABOUT THE SERVICES

 

 

This program is implemented under Municipal Ordinance No. 3 series 2005 entitled “An Ordinance Requiring Compulsory Registration, Leashing and Immunization of Dogs and Penalizing for Non-Compliance”.

 

The general objective of this program is to promote responsible ownership of pets especially dogs and to control and eradicate rabies.

BARANGAY LIVESTOCK AIDE/VACCINATOR

 

 

 

 


Biking

 

–       Gilbert Migriño

 

 

Poblacion

 

–       Rogelio Pangiligan

 

 

Bingag

 

–       Joerge Coronel

–       Corsino Estallo

–       Camila Ata

 

 

 

San Isidro

 

–       Pascual Migallon

–       Joey Aranjuez

 

Catarman

 

–       Marcelo Miculob Jr.

–       Lea Cirunay

 

 

Songculan

 

–       Arsenio Sarayan

 

 

Dao

 

–       Antonio Sumile

–       Benjamin Balane

 

 

Tabalong

 

–       Anotnio Tubayan

–       Regino Arabaca

 

 

Mariveles

 

–       Avelino Matalinis

 

 

 

Tinago

 

–       Rosario Arado

–       Germiniano Lonon

 

Mayacabac

 

–       Emegdio Dolauta

–       Marino Migueles

 

 

Totolan

 

–          Arturo Doloritos

 

 

HOW TO AVAIL OF THE SERVICES

 

 

Follow these steps

It will take

Please Approach

 

 

1. Dog owner should register and pay the corresponding fee at the barangay where she/ he reside.

–      

 

10 minutes

 

 

Barangay Secretary/

Treasurer

 

 

2. Present the OR as proof of payment.

 

 

3 minutes

 

Concerned Barangay Livestock Aide/ Vaccinator

 

3. Client brings their dogs at the vaccination centers or at the Office of the Municipal Agriculture Office.

 

 

10 minutes

 

ARLIEN F. ESTAÑO

MAO

 

4. Duly assigned dogs that can be restrained (leased) and handled by the owner will be vaccinated.

 

 

 

10 minutes

 

JEMUEL B. MATALINES

Agricultural Technologist

Cell No. 0947-4291-797

 

Concerned Barangay Livestock Aide/ Vaccinator

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BOAT AND FISHERFOLK REGISTRATION

 

ABOUT THE SERVICE

 

 

The program is implemented by the Office of the Municipal Agriculturist. The program is under the Republic Act 8550 as amended by RA 1065 “Fisheries Code of the Philippines” and Municipal Ordinance No. 11-2011 “Fishery Ordinance Code of Dauis”.

FEES

 

 

The service is FREE OF CHARGE.

HOW TO AVAIL OF SERVICES

 

 

Follow these steps

It will take

Please Approach

 

FISHERFOLK

 

 

1. The fisher folk will go to the Office of the Municipal Agriculturist (OMA) for filling up the application for registration.

 

 

 

 

 

3 minutes

 

ARLIEN F. ESTAÑO

Municipal Agriculturist

Cell No. 0921-499-1982

 

MARIA AILEME T. DALAGAN

Agricultural Technologist

Cell No. 0921- 558-084

 

 

2. The fishery technician will check the application form for evaluation.

 

 

 

 

 3 minutes

 

 

 

MARIA AILEME T. DALAGAN

Agricultural Technologist

Cell No. 0921- 558-084

 

 

3. The fishery technician will encode the application form for online registration of Bureau of Fisheries and Aquatic Resources (BFAR)

 

 

Time vary depending on the availability of internet

 

MARIA AILEME T. DALAGAN

Agricultural Technologist

Cell No. 0921- 558-084

 

 

BOAT

 

 

1.      The boat owner will inform the Office of the Municipal Agriculturist for the boat registration

 

3 minutes

ARLIEN F. ESTAÑO

Municipal Agriculturist

Cell No. 0921-499-1982

 

MARIA AILEME T. DALAGAN

Agricultural Technologist

Cell No. 0921- 558-084

 

2.      The fishery technician will schedule for the conduct of admeasure and picture take of the boat.

Time will vary depending on the schedule and area

MARIA AILEME T. DALAGAN

Agricultural Technologist

Cell No. 0921- 558-084

3.      The boat owner will file for the application for boat registration at the Office of the Municipal Agriculturist.

 

5 minutes

MARIA AILEME T. DALAGAN

Agricultural Technologist

Cell No. 0921- 558-084

4.      The fishery technician will encode the application form for online registration of Bureau of Fisheries and Aquatic Resources (BFAR)

Time vary depending on the availability of internet

MARIA AILEME T. DALAGAN

Agricultural Technologist

Cell No. 0921- 558-084

 

 

 

 

 

 

 

 

 

 

 

 

 

 

           The complaint may address his/her letter complaint to the Municipal Mayor or Office superior or the Chairman or any member of the Grievance Committee

 

AGENCY GRIEVANCE MACHINERY

            In line with revised Policies on the Settlement of Grievance in the Public Sector contained in the CSC Resolution No 01011, dated January 10, 2011 and implemented through CSC Memorandum Circular No. 2 S 2001, the Agency hereby adopts the herein Grievance Machinery

  1. Basic Policies
  • A grievance shall be resolved expeditiously at all times at the lowest level possible in the agency. However, if not settled at the lowest level possible, an aggrieved party shall present his or her grievances step by step following the hierarchy of position.
  • All agencies shall establish grievance machinery that is the best way to address grievance between or among government officials and employees.
  • The aggrieved party shall be assured freedom from coercion, discrimination, reprisal and biased action of the grievance
  • Grievance proceeding shall not be bound by legal rules and technicalities. Even verbal grievance must be acted upon expeditiously. The services of a legal counsel shall not be allowed.
  • A grievance shall be presented verbally or in writing in the first instance by the aggrieved party to his or immediate supervisor. The latter shall, within three (3) working days from the date of presentation, inform verbally the aggrieved party of the corresponding action.

In the party being complains of is the immediate supervisor, the grievance shall be presented to the next higher supervisor

  • Grievances refer to work related issues giving rise to employee dissatisfaction.

The following cases shall be acted upon through the grievance machinery

  • Noncompliance of policies, practices and procedures on economic and financial issues and other terms and condition of employment fixed by law including salaries, incentives, working hours, leave benefits, and other related terms and condition
  • Non-implementation of policies, practices and procedures with affect employees from recruitment, termination, lay-offs and other related issues that affect them.
  • Physical working conditions
  • Interpersonal relationships and linkages
  • Protest of appointments
  • All other materials giving rise to employee dissatisfaction and discontentment outside of those cases enumerated in Item No. 6
  • The following shall not be acted upon through the grievance machinery:
  • Disciplinary cases which shall be resolved pursuant to the Uniform Rules on Administrative Cases.
  • Sexual Harassment cases as provided for RA 7877
  • Union-related issues and concerns
  • Only permanent officials and employees, whenever applicable, shall be appointed or elected as members of the grievance committee

 

In the appointment or election of the committee members, their integrity, probity, sincerity and credibility

  • In case of Local Government Units, the Local Chief Executive or his or her duly designated representative shall be appointed as member of the grievance committee.
  • The agency grievance committee shall be develop and implement proactive measures that would prevent grievance such as employee assembly which shall be conducted at least once every quarter “ talakayan”, counseling, HRD intervention and other similar activities.
  • The personnel unit, in collaboration with the agency grievance committee, shall conduct a continuing information drive on grievance machinery among its official an employee.
  • The grievance committee may conduct an investigation and hearing within five (5) working days after investigation. Provided, however, that where the object of the grievance is the grievance committee, the aggrieved party submit the grievance to top management.
  • A grievance may be elevated to the Civil Service Commission Regional Office concerned only upon submission of a Certification of the Final Action on the Grievance (CFAG) issued by the Grievance committee. The CFAG shall contain, among other things, the following information: history and final action taken.
  • The HRMO unit may extend secretariat services to the grievance committee.
  1. Scope

          The Grievance Machinery applies to all level of officials and employees in the LGU Dauis.               It may also apply to non-career employees whenever applicable.

III. Grievance Procedures

  • Discussion with Immediate Supervisor. At first instance, a grievance shall be presented verbally or in writing by the aggrieved party to his or her immediate supervisor

 

The supervisor shall inform the aggrieved party of the corresponding action within three (3) working days from the date of presentation

Provided, however, that where the object of the grievance is immediate supervisor, the aggrieved party may bring the grievance to the next higher supervisor.

  • Appeal to the Higher Supervisor. If the aggrieved party is not satisfied with the verbal decision, he or she may submit the grievance in writing, within five (5) days to the next higher supervisor who shall render his or her decision within five (5) working days from receipt of the grievance.
  • Appeal to the Grievance Committee. The decision of the next higher supervisor may be elevated to the grievance committee within five (5) working days from receipt of the decision of the next higher supervisor.

 

The grievance committee may conduct an investigation and hearing within ten (10) working days from receipt of the grievance and render a decision within five (5) working days after the investigation. Provided, however, that where the object of the grievance is the grievance committee, the aggrieved party may submit the grievance to top management.

  • Appeal to top Management. If the aggrieved party is not satisfied with the decision of the grievance committee, he or she may elevate his or her grievance within five (5) working days from receipt within (10) working days after the receipt of the grievance. Provided, however that where the object of the grievance is the top management, the aggrieved party may bring his or her grievance directly to the Civil Service Commission Regional Office.
  • Appeal to the Civil Service Commission Regional Office. If the aggrieved party is not satisfied with the decision of top management, her or she may appeal or elevated his or her grievance to the Civil Service Commission Regional Office concerned within fifteen (15) working days from the receipt of such decision. Together with the appeal of the aggrieved party shall submit a Certification of the Final Action on the Grievance (CFAG). The Civil Service Commission Regional Office shall rule on the appeal in the accordance with the existing civil service laws, rules and regulations.

 

  1. Grievance Forms
  2. Grievance Form

 

     GRIEVANCE FORM

        Date Filed _________________

          __________________________                                                            _______________________                                            

         Name of Aggrieved Party                                                                             Section/Division Office

        ______________________________                                              _________________________

          Position Title/Designation (if any)                                               Aggrieved Party’s Higher Supervisor

       Nature/Subject of Grievance:___________________________________________________

       __________________________________________________________________________

 

       Action Desired:______________________________________________________________

       ___________________________________________________________________________

 

                                                          _________________________________

                                                                    Signature of Aggrieved Party

 

  

 

 

  1. Grievance Agreement Form

 

 

 

 

GRIEVANCE AGREEMENT FORM

Name of Parties to a Grievance___________________________________________________

Nature of Grievance____________________________________________________________

Steps towards Settlement________________________________________________________

Agreements/s Reached_________________________________________________________

                                   ___________________________________________________________

                                     We promise to abide by the above-stated agreement

 

_________________________        ____________________________      ________________________

           Aggrieved Party                      Chairman of Grievance Committee                Subject of Grievance

  1. Certificate of Final Action on the Grievance

 

CERTIFICATE OF FINAL ACTION ON THE GRIEVANCE

 

This certifies that the grievance filed by________________________________________________.

On____________has been acted upon by this Commission on____________________________.

Final Action Taken:_______________________________________________________________.

 

 

       ___________________________________________

Chairman-Grievance Committee

 

Date:________________________

 

 

 

  1. DISCLIPINARY ACTION

 

Section I: After compliance with the substantive and procedural due process, the following shall constitute violations of the Act and its Rules together with their corresponding penalties

  1. LIGHT OFFENSE
  • Refusal to accept application and/or request within the prescribed period or any document being submitted by a client;
  • Failure to act on application and/or request or failure to refer back to the client a request which cannot be acted upon due to lack of requirement/s within the prescribed period;
  • Failure to attend to clients who are within the premises of the office or agency concerned prior to the end of official working hours and during lunch break;
  • Failure to render frontline services within the prescribed period on the application and/or request without due cause;
  • Failure to give the client a written notice on the disapproval of the application or request

Penalties for light offenses shall be as follow:

  • First Offense – thirty (30) days suspension without pay and mandatory attendance in Value Orientation Program
  • Second Offense – Three months suspension without pay
  • Third Offense – Dismissal and perpetual disqualification from the public service
  1. GRAVE OFFENSE. Fixing and/ or collusion with fixers in consideration of economic and/or gain or advantage

Penalties – Dismissal and perpetual disqualification from public service.

Section 2. The finding of administering liability under RA 9485 and its Rules shall not be a bar to the filing or criminal, civil or other related charges under existing laws arising from the same act or omission as herein enumerated.

Section 3. Criminality liability for fixers. Fixers shall suffer the penalty of imprisonment not exceeding six years or a fine of not less than twenty thousand pesos (P 20,000.00) but not more than two hundred thousand pesos (P 200,000.00) or both fine and imprisonment at the discretion of the court.

Section 4. Administrative Jurisdiction and Procedure. The Civil Service Commission (CSC) and the Office of the Ombudsman shall have administrative jurisdiction over non-presidential appointees.

 

To know the satisfaction rating of the municipal services, client may drop suggestion or comments by phone or other medium of communication to the office concerned thru the department heads (see directory of government offices.)

Follow These Steps

Action Required

For suggestion, the request and feedback on service experience and inquiries, call or approach desk officer or department head concerned

Answer telephone calls, e-mails, take note of suggestion and inform the Municipal Mayor for consideration daily, before closing

Drop suggestions in the box available for the purpose in the municipal near the treasurer’s office

Desk Officer checks on the suggestion, records an hour before closing time and submits the same to the Municipal Mayor or thru the secretary to the Mayor for consideration.

 

Please let us know how we have served you by accomplishing our feedback Form Put in the drop box

 

FEEDBACK FORM

Person(s)/Office Concerned or Involved__________________________________

Facts or Details:

 

 

Recommendations/Suggestions/Desired Action from our Office:

 

 

Name (optional) ___________________________________________________

Address/Contact Number____________________________________________

Signature ________________________________________________________

 

 

  

          Government means making sure that citizens and services delivery comes first. This means genuine partnership between service providers and those using them. LGU Dauis is committed to making the public service available 24 hours a day, seven days a week, where there is a demand. In short, WE WANT PUBLIC SERVICE THAT RESPONDS TO USER’S NEEDS AND ARE NOT ARRANGE FOR THE PROVIDER’S CONCENIENCE.

          These customer service standards were created for employees to follow to ensure that quality of service meets or exceeds their expectation:

  • All officers or employees transacting with the public must wear the official Identification card which shall be easy to read. Casual employees must wear nameplates or other means of identification
  • Answers letter quickly and clearly
  • Courtesy, respect, honesty and professionalism. Always address the client sir or madam
  • That LGU Dauis personnel will listen to their request/question, ask for clarification if necessary, and provide complete, knowledgeable, accurate, precise information regarding inquiry.
  • Telephones will be answered promptly (within three rings) whenever possible.
  • Calls will be answered in a courteous manner (with a smile).
  • All incoming telephone calls will be answered with consistent greetings such as “LGU Dauis, May I Help You?”
  • A timely, courteous acknowledgement, such as eye contact or a positive indication that the staff person know that they are there, especially if the staff person is on the telephone or with another customer.
  • Do everything reasonably possible to make services available to everyone, including people with special needs.

 

  • For the grant of clearance which require verification or on-site inspection of business sites, extension may be allowed up to seven days only to conform to the Local Government Code of 1991.
  • Automatic Extension of licenses, permits, and authorities. If a government offices or agency fails to act on an application and/or request for renewal of a license, permit or authority subject for renewal within the prescribed period, said permit, license or authority shall be automatically extended until a decision or resolution is rendered on the application for renewal. In this instance, the applicant shall be informed prior to the expiration of the original period that more time is required to evaluate the application or request.
  • No, automotive extension or renewal shall be apply to an expired permit, license, or authority. No automatic extension or renewal shall also be apply when the permit, license or authority covers activities which pose danger to public health, public moral or to public policy including, but not limited to, natural resource extraction activities

 

 

 

 

 

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